Laboratory Instructions

Performing the Client Interview

1. Form groups of 3 students. Within your group, assign 1 student to be the veterinarian, 1 student to be the client, and 1 student to be the evaluator.
2. The client will read only the “client information” section for their case, while the veterinarian will read only the “veterinarian Information” section. Evaluator can read both sections.
3. The client interview will then be conducted by the veterinarian, with the vet using the interview format and skills presented in lecture including open-ended questions.
4. During the interview, the client will use the information provided to answer the veterinarian’s questions.
5. At the end of the client interview, the evaluator will provide specific feedback to the veterinarian, based on the feedback skills presented in Art of Veterinary Medicine I (e.g., use of open-ended questions, ability to obtain relevant information, completeness of interview).
6. A brief recap of the client interview process is provided on the next page for your review.

After the Client Interview

1. As a group, identify a “problem list” for the medical record, based on information generated from the client interview.
2. Then switch roles for the next case so that each student has at least one opportunity to be in each of the above roles.

Skills learned today will be reinforced in January in the Art of Veterinary Medicine I laboratories with simulated clients.