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1.1 Understanding Business & Profit
1.2 Economic Systems Around the World
1.3 The Canadian Market Economy
2.1 The Organizational Boundaries and Environments
2.2 The Economic Environment
2.3 The Technological Environment
2.4 The Political-Legal Environment
2.5 The Socio-Cultural Environment
3.1 How Do We Define Business Competition?
3.2 Forms of Competitive Advantage & Industry Structure
3.3 Understanding the Supply Chain
3.4 Measuring Industry Competition
4.1 The Globalization of Business
4.2 Why Do Nations Trade?
4.3 Barriers To Trade
4.4 Fostering Global Trade
4.5 Threats & Opportunities in the Global Marketplace
4.6 Emerging Markets
5.1 Factors to Consider
5.2 Sole Proprietorship
5.6 Other Forms of Ownership
5.7 Mergers & Acquisitions
6.1 Organizational Foundation
6.2 Organizational Direction
6.3 Organizational Strategies
6.4 The Management Process
6.5 Management Roles & Skills
6.6 Determinants of the Organizational Structure
7.1 What is Human Resources?
7.2 Employee Recruitment
7.3 Employee Selection
7.4 Employee Training & Development
7.5 Performance Planning & Evaluation
7.6 Employee Compensation & Benefits
7.7 The Labour Relations Process
8.1 How do we define operations management?
8.2 Manufacturing Process
8.3 Service Processes
8.4 Types of Operation Processes
8.5 Operations Planning & Control
8.6 Operations Scheduling
8.7 Total Quality Management
9.1 Defining Accounting
9.2 Fields of Accounting
9.3 The Accounting Equation
9.4 Analyzing Financial Statements
10.1 What is Marketing?
10.2 Understanding the Strategic Marketing Process
10.3 Step 1: Conducting a Situational Analysis
10.4 Step 2: Market-Product Focus & Goal Setting
10.5 Step 3: Marketing Program (Marketing Mix, Marketing Strategies, 4 P’s)
11.1 Introduction to Ethics
11.2 Being a Professional of Integrity
11.3 Ethics and Profitability
This Chapter has been adapted from Openstax Introduction to Business
Introduction to Management by Kathleen Rodenburg is licensed under a Creative Commons Attribution 4.0 International License, except where otherwise noted.